Are you located outside San Diego and curious how
it works to have Vanessa Nicole Jewels create your ring?
50% of VNJ clients are located outside San Diego. Vanessa communicates with you via phone and/or email (your preference).
Step 1: EMAIL THE STUDIO
Email the studio regarding your interest in working with Vanessa Nicole Jewels. You’ll fill out a brief questionnaire, which will streamline our communication and ensure you’re well taken care of. It is company policy for every client to fill this out in order to move forward.
Step 2: SELECT YOUR DIAMOND
Vanessa will select 3-5 diamonds for you to choose from and email you an HD video showing their size and quality – it’s like being there in person! You can ask as many questions as you like about the diamonds in order to make the best decision for your ring.
Step 3: COMPUTER MODEL WILL BE CREATED
Once the design has been determined and a deposit has been placed, we will create the CAD model of your ring design. This will allow you to see your ring design from all angles before it’s created. Images will be emailed to you for approval before creating the ring in metal so you can make any necessary adjustments.
Step 4: CREATING YOUR RING
We meticulously & skillfully create your gorgeous ring.
Step 5: SHIPPING YOUR RING!
Once the final balance has been taken care of, your ring will be shipped fully insured via FedEx. (For ring settings under $5,000, it must be paid in full before creating your ring)
Reviews From Past Clients Who Live Outside of San Diego
Frequently Asked Questions From Clients Out Of Town
Q: What is your return policy for the ring setting?
A. Your purchase is completely hand made upon order, and every effort will be made to ensure that the jewelry is exactly what you requested. In the event that you are less than completely satisfied, we will make every effort to resolve the issue to your approval. We want you to LOVE your jewelry for a lifetime.
Before your ring is created, you’ll be able to see a Computer model (CAD) showing all angles of your ring design – this allows you to see exactly what you’re ring will look like. All custom settings are non-refundable, however, if for some reason you aren’t satisfied with the ring, we’ll make a new setting to your specifications and put the original cost of the ring setting materials toward the new one, less a $400 CAD design fee if returned within 15 days of receiving the original engagement ring.
Vanessa Nicole Jewels understands that some men might not be sure of whether or not their girlfriend will like their design choice. We have never had a situation occur where the girl is not completely thrilled with the ring. The #1 reason women say they love their VNJ ring is because of the thought he put into it. When one buys a ring from an inventory at an overstocked retail store, it’s like “shopping.” This, rather, is being involved in creating a piece of art for her finger. While there is a price tag on the ring, the connection your girl will make with her custom ring is priceless. One client’s fiancé said she would be more devastated if she lost her VNJ ring versus one from a traditional store simply because “this ring means more”.
Q: Will I be charged Sales Tax?
A. ***No Sales Tax will be charged to orders shipped outside the State of California. Sales tax of 7.75% is charged to clients residing within the State of California.
Q: How long does a custom engagement ring take to make?
A: Custom rings are completed within approximately 4 weeks after you’ve approved the design and provided the deposit. Rush orders can certainly be accommodated depending on the design. If you have an idea of what you’re looking for, the process goes faster than if we are creating an original design. All ring styles from Vanessa Nicole Jewels are uniquely made on premises.
Q: Can I send a picture of a ring and have you make it for me?
A: Of course! Vanessa will make custom rings from a picture if you already know exactly what you want, or she can design an original ring if you’re not sure where to start. Custom quotes will be honored for two weeks, assuming that metal prices do not increase by more than 5%. Please be aware that custom quotes may be subject to re-quoting if metal prices increase significantly from the time of the initial quote.
Q: What if I don’t know what ring style is perfect for her?
A: We understand that some men might not be sure of whether or not their girlfriend will like their design choice. If you prefer, you may propose with a simple solitaire diamond ring that you purchase ahead of time, and then you both can design her ring style together afterward. Once you return the solitaire diamond ring, we will credit the cost of the solitaire setting toward her new ring.
Q: How will my order be shipped?
A: All orders are shipped via FedEx ‘Fully Insured’ and ‘Signature Required’. This means that your order will be delivered safely and will be fully insured until you have opened your package.
All shipments are packaged discreetly with NO indication that your package contains any type of jewelry item. Our name, “Vanessa Nicole Jewels”, will not appear on your package either. Instead the company acronym, VNJ, is printed on the package.
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